1. Introduction
Welcome to [www.urbanartista.com], an online platform for the sale of art with contemporary sensibilities. These Terms of Use (“Terms”) govern your access to and use of the [www.urbanarista.com] website and any related services provided by [Urbanartista] (“we,” “us,” or “our”).
By accessing or using the [www.urbanartista.com] website, you agree to be bound by these terms. If you do not agree with these terms, please do not use the [www.urbanartista.com] website.
2. Use of the Website
Eligibility: You must be at least 18 years old and have the legal capacity to enter into a contract to use the [www.urbanartista.com] website.
Account Creation: You may be required to create an account on the [www.urbanartista.com] website to access certain features, such as purchasing artwork. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Prohibited Conduct: You agree not to:
Use the [www.urbanarista.com] website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the [www.urbanartista.com] website or interfere with any other party(s) use and enjoyment of the [www.urbanartista.com] website.
Upload, post, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
Impersonate any person or entity, or falsely claim an affiliation with any person or entity.
Interfere with or disrupt the [www.urbanarista.com] website or servers connected to the [www.urbanartista.com] website, or disobey any requirements, procedures, policies, or regulations of networks connected to the [www.urbanartista.com] website.
Collect or use any personal information about other users of the [www.urbanartista.com] website without their consent.
Use any automated means, such as scripts, robots, crawlers, or scrapers, to access, collect, or use information from the [www.urbanartista.com] website.
Intellectual Property: All content on the [www.urbanartista.com] website, including but not limited to text, images, logos, and software, is protected by copyright, trademark, and other intellectual property laws. You may not use any content from the [www.urbanartista.com] website without our prior written consent.
3. Purchase of Artwork
Order Placement: When you place an order for artwork on the [www.urbanartista.com] website, we make an offer to purchase that artwork.
Order Acceptance: We may accept or reject your order at our sole discretion. We may reject your order for any reason, including but not limited to:
- The artwork is no longer available.
- There is an error in the price or description of the artwork.
- We suspect fraudulent activity.
Payment: Payment for artwork must be made in accordance with the payment methods specified on the [www.urbanartista.com] website.
Shipping: We will ship the artwork to the shipping address you provide. Shipping costs and delivery times may vary depending on the location and size of the artwork.
Returns and Refunds:
URBANARTISTA acknowledges the return of Artwork is only limited to direct sale between vendor and consumer. This only entails sale online, and not through retail outlets.
Any Artwork that has been hampered or damaged while transportation MUST be notified by email within 48 hours of the product being delivered and returned to our warehouse within a strict time period of one week, else URBANARTISTA will not be liable to accept the merchandise. In such cases, the customer will have to write in to support@urbanartista.com and a prompt response is assured from our end. We will evaluate the damage from our end and repair the merchandise in entirety.
Artwork if / once used are not eligible for returns or exchange , Incase the artwork is intact and in appropriately good condition the intimation to our mail id support@urbanartista.com should reach us within 48 hrs.
Please note, damaged Artwork specific to repair will have to be couriered back to our warehouse wherein all costs will be borne by the customers themselves. URBANARTISTA will only bear the expenses of the transaction after the repair of the merchandise.
Personalized/Customized Artwork is not subject to return or exchange.
In case of return, there is no credit refund given on the purchase amount, but you may exchange it for another product(s) of the same or higher value by paying the remainder within the exchange period of 1 month. You may also opt for credit notes that can be redeemed later for any future purchase on our website with a validity of 2 months.
Please note that the assistance provided in terms of exchange, return or repair of damaged products shall remain specific to the country where the product was purchased.
4. Disclaimer of Warranties
THE [www.urbanartista.com] WEBSITE AND ALL CONTENT ON THE [www.urbanartista.com] WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE [www.urbanartista.com] WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE [www.urbanartista.com] WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
5. Limitation of Liability
IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE [www.urbanartista.com] WEBSITE, INCLUDING BUT NOT LIMITED TO ERRORS, OMISSIONS, INTERRUPTIONS, DELETIONS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, VIRUSES, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORDS, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
6. Indemnification
You agree to indemnify and hold us harmless from and against any and all claims, liabilities, damages, losses, costs, and expenses (including attorneys’ fees) arising out of or in any way connected with your use of the [www.urbanartista.com] website, your violation of these Terms, or your violation of any rights of another.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of West Bengal, India, without regard to its conflict of law provisions.
8. Changes to These Terms
We may update these Terms from time to time. We will notify you of any material changes to these Terms by posting the updated Terms on the [www.urbanartista.com] website. You are advised to review these Terms periodically for any changes.
9. Contact Us
If you have any questions about these Terms, please contact us at support@urbanartista.com.
10. Disclaimer Policy
We try our best to take photos of artwork under natural light since we want the actual artwork to look similar to what you have seen on the website/page. However, there are times when a camera or a computer monitor or a device can’t match the perspective of an eye. Differences in display outputs might also be evident due to lighting, digital photography, color settings and capabilities of your computer monitors or mobile screens. Hence, slight discrepancies are unavoidable. We firmly believe that all customers who order online are aware of this genuine challenge and thus, to avoid any misunderstanding or discrepancies, we would request you to consider that before you place your orders.