1. Is Urbanartista an Indian Company?

Yes. Urbanartista is an Indian company and his signature retail outlet store nestled in the heart of Southern Avenue, Kolkata in India.

2. Where is Urbanartista office located?

The Registered office and its signature outlets is located at 121/1, Southern Ave, opp Nazrul Mancha, Kolkata-700029.

3. Where can i buy Urbanartista products in India?

You can buy it from our signature retail outlet store located 121/1, Southern Ave, opp Nazrul Mancha, Kolkata-700029 and online through our designated website (www.urbanartista.com)

4. Are Redochre products available globally?

Yes, we can buy our products from our website, www.urbanartista.com

1. How do I search for specific artworks?

You can use the search bar at the top of the page to search by , artwork title, medium, style, or keywords. You can also use our filters to refine your search by price range, size, orientation, and other criteria.

2. How can I learn more about an artwork?

Each artwork page features detailed information, including the artist’s biography, a description of the piece, its dimensions, medium and price. High-quality images and often zoom functionality are also available.

3. Can I save artworks to a wishlist or favorites list?

Yes! Create an account to save your favorite artworks to a wishlist for easy access later.

4. How often is the website updated with new artworks?

We regularly add new artworks to our collection, so we encourage you to visit our website frequently or subscribe to our newsletter to stay updated on new arrivals.

1. How do I purchase an artwork?

Once you’ve found an artwork you’d like to purchase, click the “Add to Cart” button. You can then proceed to checkout, where you’ll be guided through the payment process.

2. What payment methods do you accept?

We accept [List accepted payment methods, e.g., major credit cards (Visa, Mastercard, American Express), PayPal, Razor pay etc.].

3. Is my payment information secure?

Yes, we use secure encryption technology to protect your payment information. All transactions are processed through a secure payment gateway.

4. Can I pay in installments?

We currently do not offer this option.

5. What is included in the price of the artwork?

The price displayed includes the cost of the artwork itself. Shipping costs and any applicable taxes will be calculated and added at checkout.

6. Will I receive a certificate of authenticity?

Yes, all original artworks sold through our platform come with a certificate of authenticity signed by the artist in person.

1. How much is shipping?

Shipping costs are calculated based on the artwork’s size, weight, destination, and shipping method. You can view the shipping costs at checkout before completing your purchase.

2. How long will it take for my artwork to arrive?

Delivery times vary depending on your location and the chosen shipping method. Estimated delivery times will be provided at checkout.  

3. Do you ship internationally?

Yes, delivery times may vary depending on your location and external factors. You can track your order using the tracking number provided in your shipping confirmation email.

4. What is your return policy?

To initiate a return or exchange, please contact us at support@urbanartista.com or 9830932856 within 2 days of receiving your order. We will provide you with instructions on how to return the item(s).

5. What if my artwork arrives damaged?

If your artwork arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue, which may include a replacement or refund (Provided You have met our terms & conditions as specified.  

1. How can I contact you?

You can contact us through the contact form on our website, by email at support@urbanartista.com, or by phone at 9830932856.

2. Do you offer framing services?

We offer framing srvices on request as per options available. In this regard please write to us support@urbanartista.com

3. How can I stay updated on new artworks and exhibitions?

Subscribe to our newsletter or follow us on social media.